Autonomous Agents for Complex, Regulated Workflows
Built for teams where compliance and accuracy are non-negotiable
AI agents that run regulated industry operations
Deploy AI agents that execute customer and operational workflows end-to-end—built on your systems, governed by your policies, and designed to scale reliably.
Replaces manual work
AI agents handle customer and operational workflows end-to-end.
Built on your business
Trained on your SOPs, policies, and systems—not generic logic.
Continuously tested
Every action is scored, keeping agents accurate and compliant at scale.
Governed and observable
Every decision is traceable, auditable, and within your control.
Three ways AI agents support your business
From customer interactions to internal workflows and back-office operations, each agent type is designed to support a different part of the business while staying connected to the same product experience.
Customer-Facing
AI agents that interact directly with customers, answer questions, guide users, and support service or sales experiences.
Internal AI Coworkers
AI assistants that work alongside employees, helping with research, drafting, analysis, and day-to-day decision-making.
Back-Office
AI agents that support internal operations, automate repetitive admin work, and help teams move faster behind the scenes.
Real-world agents for high-impact workflows
Explore a few example agents designed to handle specific business moments, from intake and support to customer communication and internal task automation.
Start every claim with cleaner, more complete information
Guides customers through the First Notice of Loss process, collecting key details, documents, and context in a structured flow. Helps teams reduce manual intake work and begin each case with stronger information from the start.
Handle high-volume conversations without adding team load
Supports phone-based customer interactions with natural, responsive conversations. The agent can answer questions, route requests, capture information, and keep service moments moving when demand is high.
Give teams an AI coworker for repetitive internal tasks
Helps employees summarize records, prepare updates, check information, and move work between systems. Designed to save time on routine tasks so teams can focus on higher-value decisions.
From onboarding to scaled deployment
Learn Your Operation
Understand your workflows, teams, tools, and where AI can create the most value.
Connect Your Systems
Integrate with the platforms and data sources your team already uses.
Deploy Your First Agent
Launch a focused agent for one clear workflow or business need.
Execute Real Work
Let the agent handle tasks, support teams, and move work forward.
Improve and Expand
Measure performance, refine the agent, and scale into new use cases.
ADAM: The operating layer behind your AI Agents
ADAM coordinates your agents, workflows, and systems—learning from every interaction and continuously improving how your operation runs. The work never stops. Neither does ADAM.
Manages your AI workforce
Coordinates agents across workflows, systems, and channels—ensuring work is consistent and scalable.
Turns SOPs into living systems
Transforms SOPs into executable workflows that evolve based on real outcomes.
Improves the entire operation
Analyzes interactions, identifies gaps, and updates workflows so performance improves over time.
Sees every level of the system
Connects individual interactions to system-wide patterns and translates insight into action.
Fully Governed and Auditable
Every decision, change, and outcome is tracked, explainable, and controlled.
Works with your
existing stack
Connect agents with the systems, tools, and data sources your teams already use, so work can move smoothly across the business.
Notch in numbers
”You need to be able to explain every decision it makes, keep it under control, and trust that it's consistently accurate. Notch has created a system that does just that.”
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“Within 3.5 weeks Notch eliminated a 20K tickets backlog. 5 days later we reached an 86% resolved rate using Notch AI agent.”
From policyholders and customers in insurance, finance, retail, SaaS and more.
Reduce staffing costs without sacrificing service or output
Enterprise AI, Ready to Run
Security locked down. Compliance guaranteed. Privacy, deployment, and scale all solved from day one.
Secure by Design
AI should be powerful, not risky. Every action your agent takes is deterministic and governed by your security protocols — full control, full auditability.
Compliance First
Notch meets the highest security and compliance standards: SOC 2, HIPAA, GDPR, CCPA, PCI, ISO 27001, and ISO 42001.
Data Governance & Privacy
Your data powers only your AI agent. Never shared across tenants. Never used for training global models.
Deployment
Notch platform is fully containerized. Outbound-only LLM calls (Azure by default, AWS Bedrock compatible), Notch agent can be deployed directly within your own cloud tenant.
Scale Without Limits
Autoscaled infrastructure for any workload. Intelligent quota management absorbs traffic spikes. Proven with millions of tickets, even during peak seasons.
Autonomous AI for operations leaders ready to turn complexity into advantage.
Deployed in weeks. Autonomous in months. Compounding for years.
Your questions, answered
Here are a few common questions that regulated industry teams ask before deploying AI agents
How long does implementation take?
Most deployments go live in 4-6 weeks. A dedicated implementation team handles configuration, integration, and testing so your team stays focused on the work.
Do we need to replace our existing systems to use Notch?
No. Notch connects to your existing CRM, SOR, PAS, and other core systems & workflows. No need to rip and replace.
Where should we start with AI agents?
Most customers deploy agents that solve their most costly workflows first, then expand to other use cases over time. Our team maps your workflows, identifies the highest-impact starting point, and guides expansion from there.
Does every new workflow take the same amount of time to deploy?
Your first workflow is live in weeks. Each deployment after that goes faster - we learn your systems once, and every new agent builds on what's already in place.
How is Notch built for regulated industry compliance?
The platform is SOC 2 Type 2 certified, ISO 27001 compliant, and GDPR ready, with configurable guardrails, full audit trails, and US or EU data residency.